Customer Service

Delivery Areas

We currently deliver to the following states:

Packaging & Handling

• • Vacuum-sealed for maximum freshness
• • Flash-frozen to preserve quality
• • Insulated packaging with dry ice
• • Eco-friendly materials when possible
• • Temperature monitoring during transit

Order Processing & Delivery Timeline

What makes your beef different?

Our cattle are raised on open pastures in South Dakota, fed a natural grass diet, and never given hormones or antibiotics. This results in beef that's more flavorful, tender, and nutritious than conventional beef.

How long does delivery take?

Your premium beef will be delivered approximately 40 days after the harvest date. This aging period ensures the highest quality and tenderness. You'll receive updates via text and email throughout the process.

What if I'm not satisfied?

While we don't accept returns due to the perishable nature of our products, we stand behind our quality. If you have concerns about your order, please contact us immediately and we'll work to resolve any issues.

Do you deliver to all states?

We currently deliver to states from South Dakota to Georgia, covering the central and eastern United States. This includes all states in between these regions. We're working to expand our delivery coverage in the future.

Is delivery really free?

Yes! We offer completely free delivery on all orders to eligible states. There's no minimum order requirement, and we don't charge any hidden fees for delivery.

What if I'm outside the delivery range?

While we currently deliver to states from South Dakota to Georgia, we understand that our premium beef is in demand nationwide. If you're located outside our standard delivery area, please contact us to discuss potential special delivery arrangements. We're committed to exploring options to serve customers who are passionate about quality pasture raised beef.